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Subscription Box FAQ's

 The Beauty Box 

(Mini, Original & Deluxe)

 

Mini

-100% Plastic Free 

-3-6 Products 

-Every 2 Months 

-Min double value 

-Personalise your box (E.g what skin type you have, if you do or don't want make up. your favourite scent etc)

-Can include Make Up, Hair care, Bath & Body, Skincare, Fragrance, Nails & more! 

Original

-Maximum 1/3 of products are in plastic packaging, less where possible

-5-8 Products 

-Every 2 Months 

-Min double value 

-Personalise your box (E.g what skin type you have, if you do or don't want make up. your favourite scent etc)

-Can include Make Up, Hair care, Bath & Body, Skincare, Fragrance, Nails & more! 

Deluxe

-It's the Original Box but with Lifestyle Products & Snacks

-7-12 Products 

-Every 2 Months 

-Min double value 

-Personalise your box (E.g what skin type you have, if you do or don't want make up. your favourite scent etc)

-Can include Make Up, Hair care, Bath & Body, Skincare, Fragrance, Nails & more! 

 

How often are boxes sent?

Boxes are sent every 2 months (February, April, June, August, October & December)

 

When will I be charged?

You will be charged when you place your order & your 1st Box will be sent straight away. You will then be charged again on the 1st of the following month-E.g If you subscribe on the 7th July, we will ship your box within 3-5 days and then you will be charged again on the 1st August ready for the next box. If the current box has sold out (we'll make this clear when you subscribe), we will not charge you a renewal on the 1st of the month & your 1st box will be the next box we have coming up.

If you subscribe after on or after the 20th of Jan, March, May, July, September or November your first box will be the next box and you won't be charged again on the 1st.

 

Do you repeat the same products? 

Nope! You won't receive the same product more than once in a 12 month period and after that, it's also unlikely and would only be the odd one if it's something we  and you loved! 

 

How Much Does It Cost? Are there any hidden fees?

No hidden fee's-Cancel anytime before your next payment is due! 

 

-Mini £22.95 every 2 months

-Original £29.95 every 2 months 

-Deluxe £39.95 every 2 months 

 

All boxes include Free UK Shipping (International starts from £3.95)

 

Can I cancel?

Of course! You can do this really easily in your account, head to 'edit' once you're logged in and you'll then see an option to skip or cancel your subscription. Just make sure you do this latest the day before your next payment is due.

 

Ethical Rogue

(Standard & Deluxe)

Ethical Rogue

-Grooming Products  

-5-8 Products 

-Every 3 Months 

-Min double value 

-Personalise your box (E.g select whether you shave or not, have a beard etc)

-Can include aftershave, shaving products, skincare products and more!

 

Ethical Rogue-Deluxe

-It's the Ethical Rogue Box but also includes Lifestyle Products & Snacks

-7-12 Products 

-Every 3 Months 

-Min double value 

-Personalise your box (E.g select whether you shave or not, have a beard etc)

-Can include aftershave, shaving products, skincare products and more!

 

How often are boxes sent?

Boxes are sent every 3 months (March, June, September & December)

 

When will I be charged?

You will be charged when you place your order & your 1st Box will be sent straight away. You will then be charged again on the 1st of the following month-E.g If you subscribe on the 7th July, we will ship your box within 3-5 days and then you will be charged again on the 1st September ready for the next box. If the current box has sold out (we'll make this clear when you subscribe), we will not charge you a renewal on the 1st of the month & your 1st box will be the next box we have coming up.

If you subscribe after on or after the 20th of August, November, February or May, your first box will be the next box and you won't be charged again on the 1st.

 

Do you repeat the same products? 

 

Nope! You won't receive the same product more than once in a 18 month period and after that, it's also unlikely and would only be the odd one if it's something we  and you loved! 

 

How Much Does It Cost? Are there any hidden fees?

No hidden fee's-Cancel anytime before your next payment is due! 

 

-Ethical Rogue £29.95 every 3 months 

-Ethical Rogue - Deluxe every 3 months 

 

All boxes include Free UK Shipping (International starts from £3.95)

 

Can I cancel?

Of course! You can do this really easily in your account, head to 'edit' once you're logged in and you'll then see an option to skip or cancel your subscription. Just make sure you do this latest the day before your next payment is due.

 

 

Ethical Glow

Serious about makeup, or want to up your ethical makeup game? This is the box for you! 

-No skincare in sight, just lots of makeup!

-6-10 Products 

-Every 3 Months 

-Min double value 

-Personalise your box (E.g choose what your favourite lip colours are, same with eyes, tell us if you prefer brown to black mascara and you can also add any notes to the bottom if you think it's applicable and we'll do our best to meet them!)

-Can include anything makeup or makeup related

 

How often are boxes sent?

Boxes are sent every 3 months (March, June, September & December)

 

When will I be charged?

You will be charged when you place your order & your 1st Box will be sent straight away. You will then be charged again on the 1st of the following month-E.g If you subscribe on the 7th July, we will ship your box within 3-5 days and then you will be charged again on the 1st September ready for the next box. If the current box has sold out (we'll make this clear when you subscribe), we will not charge you a renewal on the 1st of the month & your 1st box will be the next box we have coming up.

If you subscribe after on or after the 20th of August, November, February or May, your first box will be the next box and you won't be charged again on the 1st.

 

Do you repeat the same products? 

 

Nope! You won't receive the same product more than once in a 18 month period and after that, it's also unlikely and would only be the odd one if it's something we  and you loved! 

 

How Much Does It Cost? Are there any hidden fees?

No hidden fee's-Cancel anytime before your next payment is due! 

 

-Ethical Glow £49.95 every 3 months 

 

All boxes include Free UK Shipping (International starts from £3.95)

 

Can I cancel?

Of course! You can do this really easily in your account, head to 'edit' once you're logged in and you'll then see an option to skip or cancel your subscription. Just make sure you do this latest the day before your next payment is due.

 

ALL BOXES

 

Is everything actually 100% Cruelty Free & Vegan?

 

Yup! 

All companies featured in our boxes & in our shop are researched thoroughly by the founder of The Cruelty Free Beauty Box. Before we even discuss anything with a Company and begin to look into them, they must firstly complete our supplier form which enables us to hear what they stand for & their values. Chloe then begins researching the Company. Before featuring a Company within our boxes or shop, they must sign our Cruelty Free & Vegan Declaration Policy!

In brief, here's what we stand for:

  1. They DO NOT test on animals at any point during production of their products and have an FCOD

  2. They DO NOT allow third parties to test their products on animals.

  3. The ingredients they use from suppliers are NOT tested on animals.

  4. They DO NOT allow countries to test on animals when required by law (For Example, Cosmetics sold in China are required by Law to be tested on animals)

  5. They are NOT owned by a company who isn't Cruelty Free-E.g The Body Shop was owned by L'Oréal.

  6. Product in question/range must be 100% Vegan

Number 5 depends on preference for a lot of people. We wanted to make Cruelty Free as easy as possible so, we will always have all 6 of the above ticked-No if, buts or maybes.

 

What packaging do you use?

Boxes

Whichever one you go for is sent in a recycled & recyclable brown box with our branding on. Now brown may seem a little, meh...but there's a reason for it. Brown means it hasn't been bleached! Don't worry, you'll find some colour on the inside! 

Seal

We've stepped away from our biodegradable mailing bags because we realised it was just another product we didn't need to use and there's been a  lot lately that they actually take a long time do degrade! So, our boxes are now secured with a sticker that's made from sugar cane and can either be recycled with your box or be composted! 

Inside 

You'll find some lovely coloured crinkle cut paper to protect your goodies. This can either be re used and recycled but it's also biodegradable. 

Description Card

These bad boys are plantable! Yes, you read that right, once you're done with them, you can plant them to turn them into flowers...They're printed in house to save with vegetable ink!  

 

Do you donate do any Charities?

We sure do! 10% off profits from our subscription boxes go to Charity. Every 3 months we change what Charity we work with. 

 

Planting Trees

We also plant a tree for every 5 boxes in the Indonesian Rainforest!

 

Can I send products back to you that I haven't used?

The way we've done our boxes, hopefully creates less waste, but, we know not everything is always going to be for everyone, no matter what we do. So yes, you'll find some instructions in with your box as to how you can do this and you'll be rewarded in return. We don't keep those products, we donate them on to Beauty Bank which is similar to a food bank! 

 

Can I buy something from The Beauty Shop & get Free Shipping?

Yes, you can place an order in The Beauty Shop & we'll send it with your next Box. Cut off is the 3rd of the month that your box is due. Just select 'Additional Shipping' at the checkout and make sure the name and address is the same as your subscription.

 

What's the value of each box?

Boxes will be a minimum of double value of what you have paid (Excludes International Shipping fee's) Most of the time it's more, don't worry, you'll be getting an amazing deal.

We will always do our best on value, unlike a lot of other boxes, we don't want our boxes to be 'as much as you can get for next to nothing', we want them to be enjoyed, personalised to your taste whilst still being a surprise, low on waste and also ethical to the companies who's products we feature by paying them for the products, whilst still amazing value! 

 

Have we missed something? Drop us an email and we'll be happy to help :)

hello@thecrueltyfreebeautybox.co.uk

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