Frequently Asked Questions

What is The Cruelty Free Beauty Box? 

A Monthly Subscription box where all Products are 100% Cruelty Free- Making finding Cruelty Free Beauty Products easy 'peasy'! Each Box will contain 5 items-Full Size, Travel Size & Sample Size.


How Does The Cruelty Free Beauty Box Work?

 We choose only the best Trusted & Accredited Products out there-Trust us there are plenty! You choose which box you would like-The Make Up Box or The Beauty Box. Next you fill out a small survey (we want to get to know you & what products you want) After this you can choose whether you want to subscribe Month to Month or Prepay for 3 or 6 Months. Finally, head to the checkout, fill out your details & pay-Let us do the rest! You're lovely Box will be shipped to you on or around the 10th of Each Month!


How Do I know I can Trust The Products?

Firstly, you have our word-We wouldn't be doing this without having a passion for helping animals.

Secondly, we know that may not be enough. Every Company we use whether they have an accreditation or not have to sign our Cruelty Free Company Policy-If you head over to 'What Is Cruelty Free' you'll see exactly what we stand for. When we say Cruelty Free we mean it, 100% in fact and Vegan!


What's Inside The Cruelty Free Beauty Box?

That all depends on which Box you choose!

The Make Up Box-Just Make Up or Make Up related goodies!

The Beauty Box-How Beauty Boxes originally started, with a mix & match of everything-Skincare, Make Up, Bath & Body, Fragrance, Hair Care, Nail Care-Anything Beauty related!

5 Lovely Products will be inside!

The contents of each Box are a surprise each Month! Although, we may do sneak peaks across our Social Media Channels-We won't ruin it for you though, we know the surprise is part of it!


Is The Cruelty Free Beauty Box suitable for Vegans?

It sure is! All our Boxes are 100% Vegan!


How Much Does It Cost? Are there any hidden fees?

Costs depends on which option you go for.  

The Beauty Box-Monthly £14.95

The Make Up Box-Monthly £19.95

We also have 3 & 6 Month Prepay Options available

All Include Boxes Free Shipping within the UK-We also Ship to Europe, USA & Canada (Shipping costs are calculated at the checkout).

 There are no hidden fee's and if you choose Monthly Billing you can cancel anytime before your renewal-No catch!


Can I swap which Box I want?

You sure can! You can go from one to the other as many times as you like-Just make sure it's before the 1st of the Month you would like the change to go into effect from.


How does billing work?

Monthly Subscriptions will be billed on the 1st of Each Month for that Months Box. Prepay is billed at the checkout when you pick the 3 or 6 Month option.


When is the monthly deadline? When will I receive my first box?

Monthly deadline to subscribe for our next Months Box is the 4th For example: If you subscribe before the 4th of May you would receive your First Box in May. If you subscribe after the 4th of May your First Box would be June (If you don't want to wait that long you can also add a one off Box from the previous Months to your Order from our shop-If available)

All boxes will be shipped on or around the 10th of Each Month-If you've also chosen a One off Box, this will be shipped within 5 days of your Order. For example: If you've Subscribed before the 4th June, your Box will be shipped on or around the 10th of June. If you've subscribed after the cut off date (4th of each month) So say the 6th of July your first box will be shipped on or around the 10th July.


Where and How do you ship?

We ship within the UK, to Europe, USA & Canada. Shipping within the UK is Free Via Royal Mail 2nd Class. Europe, USA & Canada shipping is calculated at the checkout before you pay and is via Royal Mail Tracked & Signed.


How can I cancel my subscription?

Simply Log In to your account and either cancel or pause your subscription-We understand that everyone cancels for different reasons, but if you think it's one we should know about then please let us know!


Can I sign up for just one box? How do gifts work?

You can buy a one off Box from our Store-If we've Sold out, you can Subscribe for a First Box and if you decide it's not for you then cancel straight after (Before the renewal date 1st of each month)

Gift Boxes can work the same-One off Box from the store or subscribe for that person for one month-Or longer if you wish and then simply cancel when you're ready. 


Have we missed something?

If you can't find the answer you're looking for then feel free to drop us an email to hello@thecrueltyfreebeautybox.co.uk